Support

What is Squid VPN?

Do you often go to the websites for information but only to find them blocked? Are you disturbed by the low speed of the Internet? Are you afraid of being tracked or monitored by the hackers with your important data? To solve these problems, you need Squid VPN sevice.

What is a Squid VPN?

VPN means Virtual Private Network, a secure connection between two or more devices. Squid VPN is a virtual private network provider that will provide a fast and secure connection between your device and every website or application online allowing you to anonymously appear to be anywhere you choose.

What Can You Do with Squid VPN?

If the Internet service in your country is censored or the sites and services you want to access are restricted by your ISP, SquidVPN passes through filters and masks to your location to provide unblocked and unlimited access.

  • Hide and Encrypt Your Personal Information

You can choose among any of our VPN server locations in the Asia, US, UK, or any of over 100 countries worldwide. When connected, your ISP only sees encrypted traffic passing to our VPN servers. Our VPN uses high strength 256-bit encryption to protect your personal data from prying eyes. Browse freely from Wi-Fi hotspots with the comfort that you can’t be tracked or monitored,they cannot decipher the data or know the websites you have visited.

  • Access Blocked Content and Websites

In some countries, Facebook, Twitter, YouTube and other websites are blocked due to political or other reasons. And we’ve optimized our network to provide you a reliable connection which enables you can enjoy your favorite videos and chat with your friends and family without any interruption.

Download Squid VPN Now!

How to Use Squid VPN Service?

It’s very simple to setup Squid VPN, whether you’re using it on a computer, a tablet, or a smartphone. Just check out these following steps:

Step 1: Download a Squid VPN App or Software for your device and follow the instructions to install it.

Step 2: Open your App or Software and sign-in with your registered account.  If you don’t have an account, click on the “New Account” link. Once you complete the registration process, you will receive a confirmation email. You need to click on the conformation link in the mail to activate your account.

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Step 3: After login your account, click on the “Connect” button to start the connection.

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Step 4: Once it shows the “Connected” message, then you can start using the VPN service! If you want to disconnect from the VPN, click on the orange “Disconnect” button.

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Why is My VPN Connection Slow?

When you use the Squid VPN service, all the network connections on your device will go through our servers. So your VPN connection speed depends on the following three aspects:

1. Your local network connection speed

If your local network connection is slow, then use Squid VPN when your network connection will be very slow. So, when you find the VPN connection is slow, first make sure your local network connection is in the normal connection.

2. The speed of your local network access to our VPN server

If you live in the Asia, please use the Hongkong, Korea or the western part of the United States (such as Losangeles, San Francisco, or Boston). If you live in the Middle East, please use the Netherlands, the United Kingdom or the eastern part of the United States (such as New York, Washington, Miami). If you live in South America, choose a US or Canadian server to connect.

In short, you should choose a server closest to your location to connect, which will help improve your speeed of connection to our server.

3.  Speed of  the network you are accessing or response speed of the service on our server’s.

In general, websites you want access or serve in which country,  you shall try to choose a server near this country. For example, if you want to watch Youtube video through our servers, then the US server should be the best choice.

When you find your VPN connection is slow, you should follow the above principles to select a new server and re-connect.

If your connection is still very slow, please contact our online customer service through the LiveChat or Email.

 

Why Can’t I Connect to VPN?

First of all, you have to ensure that your local network connect to the Internet. Because VPN is a local network connection based service, if your local network can not work, VPN services will not work, either. To determine whether your local network is normal, please exit VPN, and then open your Web browser to see if you can visit the website.

Secondly, if your local network connection is normal, please re-open your VPN, and then login your user name and password to see if there is an message prompting error in entering . If so, please enter the correct account information.

Thridly, please make sure that your VPN service has not expired. If it expires, please complete the renewal as required.

Finally, sometimes our VPN server may be temporarily interrupted. If you are sure that there are no problems with the above, please replace a VPN server and re-connect.

If you still can not connect, please contact our online customer service via support email.

Can I Use Squid VPN on Multiple Devices at The Same Time?

Yes, Squid VPN allows you to utilize single account on up to 3 devices simultaneously from the same country. So it’s no problem that you can use one single account on your Smartphone, tablet PC, laptop and other devices.